eTail West 2015 (past event)
February 17 - 20, 2015
1-888-482-6012
Kathy Hecht
VP Marketing
Silver Star Brands
Check out the incredible speaker line-up to see who will be joining Kathy.
Download The Latest AgendaMain Day One: Omni-channel And Digital Strategies To Grow Your Bottom Line
Thursday, June 2nd, 2016
17:15 How To Bring Digital Relevancy To A Legacy Company
It’s one thing to be a brand-new digital company, it’s completely a different thing to have to retool a Legacy business. How do you identify and then prioritize where your processes are broke/ outdated within the new goal of omni-channel customer experience? Setting up a strategic and then tactical plan to shift the attitudes of focus to achieve your desired results and measuring success against them. What does this mean to your organizational structure and goal setting to align the marketing team and the rest of the organization around the new world order? This is a case study about how one 80 year old brand is making this transition to increase their consumer satisfaction and relevancy and drive improved marketing ROI and company EBIT improvements.
•It's one thing to start digital, but what about those of us that have brands 40 years old?
•How do you change and adapt?
•How do you change your people and processes to better service your digital customers?