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Jude Reter

VP Product & Engineering, eCommerce
Express

Jude Reter is the VP of Product & Engineering within Express' eCommerce group. He leads a multi-disciplinary team of Product, UX, Design and Engineering colleagues who are redefining personal experiences online, in store, and across all digital touch points with Express customers. He brings both customer and mobile first product design experience to Express with agency and large retail experiences at Digitas, Razorfish and Sears. His team is at the center of Omni channel experience definition.

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Check out the incredible speaker line-up to see who will be joining Jude.

Download The Latest Agenda

Main Day One: Omni-channel And Digital Strategies To Grow Your Bottom Line

Thursday, June 2nd, 2016

14:45 In-Store Panel Discussion: The Digitization Of In-Store To Maximize Revenues

Retailers are trying to identify ways to blur the lines between sales channels for consumers, by integrating digital initiatives into the in-store experience. In this interactive session, our heads of e-commerce discuss the means to help customers find the products they are looking for, no matter the channel. This discussion will include answers to these questions:

•What are the greatest challenges in creating an optimal omni-channel experience? To fully integrate in-store with your other channels?

•What are the key initiatives that you are focusing on with this integration, and why? What successes have you seen?

•How is mobile influencing the in-store experience? Has it enabled changes in your in-store experience?

•What impact does the digital footprint (web and mobile) have on in-store sales?

Main Day Two : Innovate, Transform Or Disrupt – Change The Retail Game

Saturday, July 2nd, 2016

12:35 User Experience Kick-Off Panel Discussion: Having A True User Experience Lens: Putting Your Customer First

Customer centricity is a core tenant to any success retail enterprise. Each of our panelists has a unique vision for their customers, and will describe how they are optimizing the customer experience pathway They will provide a practical guide around what they are working on to exceed customer expectations, as well as pitfalls they’ve avoided. Gather answers to questions in these areas:

• Integrating thinking about the customer from a user experience

• perspective first as an entire organization

• Focusing heavily on organizational best practices as your business channels mature

• Embedding user experience improvements into all cross-channel projects