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Paul J. Walsh

CIO
Dell

Paul Walsh is Dell’s Chief Information Officer. In this role he is responsible for fostering an agile and innovative global IT enterprise that delivers a seamless experience for employees, partners and customers including a superior digital experience. He has been with Dell Since April 2013. A leader in the technology space with more than 20 years of experience across a variety of roles in some of the most respected tech brands in the industry, he previously served as Vice President, Dell Commerce Services where he lead the development and management of the overall Dell Commerce Platform and Dell.com digital experience. Before joining Dell, Paul worked for Sears Holding Corporation and Amazon.com.

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Main Day Two : Innovate, Transform Or Disrupt – Change The Retail Game

Saturday, July 2nd, 2016

08:30 Keynote: Bringing Commerce To Customers, Not Customers To Commerce

In this dynamic keynote session, learn how Dell was able to rapidly transform its ecommerce efforts from large incremental updates to agile deployment, quickly delivering innovative technologies like the Dell Buy Button, Digital Commerce and On the Box Commerce. Exploring how these technologies were delivered and executed will bring to life how modern businesses can enable customers to shop and engage on their own terms, actively engaging with them to provide them with personalized experiences that respond to their untapped needs.

• How to drive organizational change to foster a culture of customer-centric innovation and
rapid deployment

• How to deliver value to customers by bringing commerce to them on their terms versus
asking customers to meet you on yours

• How to leverage strategic partnerships to deliver key customer solutions across channels